Orange offers free Broadband, Carphone Warehouse struggles with demand
Orange is now offering ‘free’ 8Mbps broadband to new and existing customers who pay £30 or above for a mobile phone package whilst Carphone Warehouse admits delays for customers who sign up for its free broadband package.
[ClickPress, Wed Jun 07 2006] Orange is now offering ‘free’ 8Mbps broadband to new and existing customers who pay £30 or above for a mobile phone package. The package, which is the previous Wanadoo offering also includes the Livebox wireless modem and free evening and weekend calls to local and national landlines using the Wireless & Talk VoIP service.
The move follows the integration of the previous Wanadoo service to the Orange brand by parent company France Telecom. The package offers real value if you plan to connect to, or have a mobile package with orange and pay £30 a month. Find out more about the offer at www.orange.co.uk (the Wanadoo site has now been integrated into the Orange website).
Meanwhile Carphone Warehouse, who launched a free broadband service in April, is warning customers not to expect to be connected straight away. It is understood that they will probably have to wait at least until August due to the huge demand for the service.
Carphone Warehouse chief executive Charles Dunstone stated on his blog on the company website: 'My team have been working tirelessly to try to deal with the much greater than anticipated volume and so far we have 280,000 of these customers making calls and paying their line rental through TalkTalk, with just over 100,000 now provisioned on Free Broadband. '
He also apologised for long queues of people trying to get through to the company's telephone support centre, but said that the number of calls being handled has risen almost threefold to 20,000 per day and that new staff are being hired every day.
Find out more about the free broadband service from Talk Talk at www.talktalk.co.uk.
The Broadband Resource provides free consumer information and advice on all aspects of Broadband.