Quad-Play Strategies in Western Europe: Growth Drivers and Best Practices for Service Providers

Quad-Play Strategies in Western Europe: Growth Drivers and Best Practices for Service Providers, a new Insider from Pyramid Research, offers an overview of the telecom market in Western Europe and highlights the main success factors that have driventhe operators to migrate to quadruple-play. It then looks into detail at three specific markets and presents the opportunities arising from migrationto quadplay.

Key Findings

* Western Europe is characterized by high fixed and mobile services penetration rates (79% and 141% respectivelyin 2014), fierce competition in these sectors and a high proportion of households having adopted triple-play services. While both segments are expected to continue growing, we expect quad playto take on a larger share of the market to contribute to service revenue. Pyramid Research expects quad playto cover up to 60% of households in some Western European countries by 2019.
* Quadplay in Western Europe has been triggered by the success of French and Spanish operators that launched packages as early as 2009 for France and in 2013 for Spain. The market leaders in these countries and in the Netherlands are the national incumbents, with strong know-how and expertise in both fixed and mobile segments. However, the competition is also building its converged offers through mergers and acquisitions like in Spain (Vodafone/ONO and Orange/Jazztel) and building up their networks (Free in France). Several operators have succeeded in this market, such as Free, SFR-Numericable and Bouygues in France, Jazztel in Spain, and Virgin in the UK.
* Elsewhere, quadplay is still in its infancy with good outlook for growth. In the UK, BT is looking to develop a mobile base, while Virgin UK launched quad play at the beginning of the year. In the Netherlands, T-Mobile represents a small share of the quad-playmarket, way behind KPN.
* Successful quad-play operators have capitalised on their strong expertise in both fixed and mobile sectors, offered a single bill to customers, merging their customerservices to provide a single point of contact, reduce prices for combined servicesand offer value-added services (cloud storage, outdoor WiFi, multiscreen, etc.).
* These are all strong factors needed to succeed in quadplay and that operators interested in this market should follow a similar path to reduce churn and increase ARPS.

Full Report Details at
- http://www.fastmr.com/prod/951862_quadplay_strategies_in_western_europe_growth.aspx?afid=301

Synopsis
This report provides an executive-level overview of the quad-play market in Western Europe today, with detailed information on major successful operators in the region. It delivers an analytical overview of the market in the region as well as deep qualitative and quantitative insights into three operators and countries at different stages of quad-play deployment, analysing key trends and household penetration, evaluating near-term opportunities and assessing main challenges, based on proprietary data from Pyramid Research's database.

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