The Hiker Laos earns 2017 TripAdvisor Certificate of Excellence
THE HIKER Laos, a local travel agency offering premium level of eco-adventure tours in Luang Namtha region today announced that it has received a TripAdvisor® Certificate of Excellence.
[ClickPress, Fri Jul 21 2017] Being on the market less than two years, The Hiker is celebrating it`s achievement of earning great reviews on TripAdvisor over the past year. Certificate of Excellence is awarded to businesses located all over the world that have continually delivered a quality customer experience.
“We are extremely proud that we have earned the Certificate of Excellence Awards this year, taking into account how young our company is.” - said Justyna Seniuta, Marketing Manager of The Hiker. “We strive to exceed our goals to provide our customers with the most authentic experience possible, and TripAdvisor reviews enable us to constantly improve our products to keep the highest standard.” - Seniuta explained.
Tom Chanthaphone, The Hiker Business Manager added: “The Hiker mission is to innovate the local tourism industry with providing responsible and ethical community based eco-tours suitable for all clients. That award recognises our hard work and dedicated team effort what motivates us to continue with the premium quality services we provide for our clients.”
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
About The Hiker
The Hiker is a community-based tour operator offering premium level ethical adventure eco-tours including trekking, kayaking, mountain biking and cultural immersion in Luang Namtha, Laos. They support local villagers and conservation efforts to ensure the business has a positive impact on the local community. The Hiker is hiring local people and focuses on supporting remote villages by getting them involved with creating and maintaining hiking trails; hospitality for visitors and pioneering them to use natural resources in a sustainable way.
TripAdvisor, the world’s largest travel site*, enables travelers to unleash the full potential of every trip. With more than 500 million reviews and opinions covering the world’s largest selection of travel listings worldwide -- over 7 million accommodations, airlines, attractions, and restaurants -- TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that’s right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world’s largest travel community of 390 million average unique monthly visitors,** all looking to get the most out of every trip. TripAdvisor. Know better. Book better. Go better.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2016
**Source: TripAdvisor log files, Q1 2017